Privacy Policy

Last Updated: January 1, 2025
Website: www.oryrugs.com

At ORYRUGS, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.

1. Information We Collect

We may collect the following types of personal data when you use our services:

  • Personal Information: name, email address, phone number, billing/shipping address.

  • Payment Information: payment details processed securely via third-party providers (we do not store credit card numbers).

  • Order Information: products purchased, order history, delivery details.

  • Technical Information: IP address, browser type, device information, and cookies for analytics.

2. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders.

  • Communicate with you about your order, delivery, or support.

  • Improve our website, products, and services.

  • Send marketing emails (only if you opt-in).

  • Comply with legal obligations.

3. Cookies & Tracking

  • Our website uses cookies to improve user experience, track analytics, and enable secure transactions.

  • You can manage or disable cookies through your browser settings.

4. Sharing of Information

We do not sell or rent your personal data.
We may share your data only with:

  • Payment processors (e.g., Stripe, PayPal) for secure transactions.

  • Shipping carriers (e.g., DHL, FedEx, La Poste) for order delivery.

  • Legal authorities if required by law.

5. Data Security

  • We implement technical and organizational measures to protect your personal data against loss, theft, misuse, and unauthorized access.

  • Payments are encrypted and processed via secure SSL connections.

6. Your Rights (GDPR & Data Protection Laws)

As a user, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data ("right to be forgotten").

  • Restrict or object to the processing of your data.

  • Request data portability.

  • Withdraw consent to marketing communications at any time.

To exercise your rights, please contact us at support@oryrugs.com.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law (e.g., accounting obligations).

8. International Users

If you access our website from outside the European Union, please note that your data may be transferred and processed in France, where our servers and business operations are located.

9. Changes to This Policy

ORYRUGS reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a new effective date.

10. Contact Information

For any questions or requests regarding this Privacy Policy, please contact us:

ORYRUGS SAS
25 Rue de la République
75001 Paris, France

📧 Email: support@oryrugs.com
📞 Phone: +33 (0)1 84 25 96 40